Category Archives: News

INTERNATIONAL EXECUTIVE SEARCH FIRM GRANGER REIS SELECTS GONG

 

We were thrilled to be appointed by Granger Reis for two reasons: Human capital is a big theme for us at Gong and international boutique, Granger Reis has a global perspective on sectors that we operate in: Infrastructure, Real Estate, Construction and Mining being the main focus areas where we have track record.

The Granger Reis team have challenged us to capture and communicate the key insights and issues that drive their business to reflect their deep expertise. From diversity and inclusion to courageous leadership in times of exponential change, the issues couldn’t be more familiar or more prescient.

grangerreis.com

GONG WINS VOLANS COMMUNICATIONS BREIF

 

2020 got off to an inspiring start with an event from our new client, Volans, whose ‘Tomorrow’s Capitalism: The Inquiry’ on 10th January saw initial insights of 18 months’ research shared with an invited audience of business leaders, regulators and industry associations to explore what it means to step up as leaders in the 2020s: a period of exponential change. The inquiry launched in 2018 with John Elkington’s recall of the Triple Bottom Line. The rationale being that business and ‘sustainability’ as usual is no longer fit for purpose.

Hosted at Aviva’s conference suits in the City of London, the audience heard from Inquiry partners including The Body Shop, SEPA, Covestro, Unilever and Aviva as well as leading experts in related sectors such as supply chain and the future of food.

Volans identified three defining elements of the emerging corporate leadership agenda to help businesses become catalysts for systems change:

1: Collaborate to build ‘3R’ businesses: Businesses should be adopting the 3Rs framework: “Responsibility”, “Resilience” and “Regeneration”. These are the characteristics required to thrive in a challenging, complex commercial environment and they require significant innovation and self-disruption.

2: Change the conversation between business and finance: This is about much more than ESG scores and sustainability reporting: the task is to create deeper partnerships between corporations and investors to co-evolve a whole new approach to investment and finance that emphasises outcomes and ‘directionality’, not just growth.

3: Become a Political Activist: There is no apolitical path to a sustainable economy. Progressive corporate leaders are being called on to step forward and engage in the tricky business of influencing policy and public opinion.

Read more about Volans’ work and the Tomorrow’s Capitalism Inquiry here.

CIRCLE GAS APPOINTS GONG TO SUPPORT ON ACQUISITION ANNOUNCEMENT

 

In January, we were called on to support Circle Gas, a start-up that is revolutionising energy access for clean cooking in Africa. Circle Gas was announcing the acquisition of proprietary technology from Tanzania’s KopaGas in a transaction worth USD 25 million. The deal was the largest pure private equity investment in the clean cooking technology sector to date.

In parallel, Alok Sharma, the UK Secretary of State for Business, Energy and Industrial Strategy was in Nairobi for an event focused on investing in tech innovation and since DfID was an early supporter, Circle Gas was naturally in the media spotlight.

Circle Gas is helping to address multiple SDGs at the same times as it provides a reliable and low-cost supply of LPG fuel for clean cooking to low-income households by using innovative smart metering and advanced distribution logistics. LPG displaces the use of harmful and dirty charcoal and kerosene in the home. This reduces respiratory problems for women and children while reducing the felling of trees that would otherwise be used for firewood or to make charcoal. About 900 million people, or 70% of the population of sub Saharan Africa have not yet transitioned to clean and modern cooking fuels.

Read more about it in this Reuters feature

circlegas.co.uk

Event report: Impact investing: Ethical to the core?

EVENT REPORT: IMPACT INVESTING: ETHICAL TO THE CORE?

Sometimes it takes a mutual friend to help make a great match. As members of UKSIF and as a B Corp, we spotted the potential in getting them in a room together to talk about the challenges in the growth of sustainable investing.

A huge thank you to Billy Nauman at FT Moral Money for chairing the event and to EQ Investors for hosting in their fab offices. View the event report here.

DIVE IN – 5 YEARS ON

Five years ago, Gong sat with the Inclusion@Lloyd’s committee, the steering group for diversity and inclusion strategy, governance and best practice in the Lloyd’s market, to plan a D&I festival for the London insurance market: the Dive In festival.

From day one we knew we were involved in something special; it was the first time the sector had ever come together on this scale, putting competition aside to address culture and the attractiveness of its industry. Little did we know that this was the creation of something quite phenomenal: a global movement that supports the development of inclusive workplace cultures.

The appetite for more was apparent from day one, as events hit capacity within the 24hours of registration opening. When it was decided the festival should continue annually, the requests for it to be replicated internationally came in thick and fast. Dive In festival went on to reach global heights, expanding exponentially from 10 countries in 2016 to over 60 cities in 30 countries in 2019, breaking new ground with events in countries such as Nigeria, Bahrain, and Indonesia. By creating a central comms strategy, handbooks, toolkits and standardised branding for the festival, Gong helped to ensure that Dive In could become a distinguished global brand.

Outside the insurance industry, the message that the sector is working hard to change was getting out. Media coverage of the festival in City AM, Financial Times, and Forbes, plus blanket coverage across the insurance trades, showed the dial was shifting in insurance. The awards kept flowing: Dive In picked up award wins from British Insurance, Insurance Times, Insurance Day, Marketing Week, CorpComms magazine, PRCA and accrued shortlist commendations from Guardian Sustainable Business, Sabre Awards, ENEI and, CIPR. Most recently the festival was recognised by City AM who awarded Dive In its inaugural Outreach, Inclusion, and Diversity award.

As Dive In reached its fifth year this year, it gave us cause to reflect on the achievements and the impact made. We reflected on how far the conversation had moved on, from building the business case for D&I, to drawing back the curtain on more challenging topics like mental health, domestic abuse, and fertility. Inspiring stories told by well-known celebrities and expertise from industry specialists helped shift the focus from awareness, to action, to impact.

Working with our long-term video partners, Striker Productions, Gong created a video capturing the history of the Dive In festival, reflecting on its impact. We are incredibly proud of the involvement Gong has had in the Dive In festival for the last five years – we hope you can see why…

B INSPIRED EVENT REPORT – PART ONE

The Bridge theatre on London’s Southbank played host to a 600-strong audience for B Lab UK’s first B Inspired event on Thursday 10th October. Global circumnavigator, Fergal o’Nuillian, a geography teacher and explorer, opened the event with the poignant image of the earth rising in space.  He told a story about one of his students who against the odds, passed his geography GCSE. He set the tone for the event by reflecting that like the advice to his teacher from this young man, we must all learn to practise hope on a daily basis.

Fergal didn’t come alone. Students from City Heights Academy gave voice to his assertion that it is hard to be young at the moment. At his invitation, the audience leaned in and listened closely to a young woman in her school uniform – KatiAnn Barris Rocha whose spoken word poetry blistered eloquently against the expectations society places on her generation. The audience got to its feet in appreciation of her performance.

The first panel – Challenging Business as Usual was made up of Oxford University Professor and expert on corporate purpose, Colin Mayer; Alexandra Mousavizadeh, of Tortoise Media, Sophi Tranchell, the founder of Divine Chocolate and Chair, James Perry, Cook co-founder and man who brought the B Corp movement to the UK.

Colin laid out the historical context for our current situation: Fifty years of Milton Friedman economic theory and the primacy of shareholder value creation as the legal requirement and core purpose of business. He contended that the capitalist system is not fit for our current needs and must change to generate profits only for the companies whose solutions are benefitting people and planet. He used the example of Danish pharma company Novonordisk, explain how they switched their purpose from manufacturing insulin to eliminating diabetes.

Alexandra explained the robust methodology by which her new Responsibility 100 index has been compiled. She cited 5000 data points, 52 indicators, 27 of which are directly relevant for corporations mapping progress through an SDG prism. The Index is a window into corporate rhetoric versus reality, making it easy to see who has signed up to the UN global compact for example, and then analysing any resulting actions in what she called a ‘talk versus walk’ score. She defended the Index format because it ‘creates a race to the top’  and highlights gaps in data and performance. Perhaps the most sobering observation is that it should not be hard to find evidence of corporate contribution to SDGs but it is.

Sophi Tranchell’s contribution expanded on a core theme from Colin’s observations – ownership. She reflected on 20 years of Divine Chocolate – back then a model that drew a lot of scepticism that having cocoa farmers the biggest shareholders (44%) could ever work. That ownership has been key in diversification and mitigation for climate change because the farmers are closest to the issues and empowered to make the necessary changes. Sophi spoke up for the need for patient capital, long term investors and engaged consumers. Divine certified as a B Corp in 2016.

James Perry summarised that ‘business has the wrong operating system’, reflecting on how we think about performance reporting. Tomorrow’s economic rule book needs new rules of the game. We need a legal system that recognises the role of owners (shareholders) as trustees. Change comes quickest when companies are required to report. Regulatory requirements such as publishing pay differentials or ensuring the living wage is paid all through the supply chain would be helpful.

Event report: Refugees: Changing the Conversation to Untapped Talent and Greater Inclusion

 

On 16 October we heard from three speakers with very different routes into the world of refugees:

Paul Hutchings, Co-Founder of Refugee Support, a former market research agency boss who gave it all up to focus full time on running a charity providing aid with dignity; Dina Nayeri, author and a child refugee at the age of eight, and Mike Butcher, editor at large of Techcrunch, chronicler of technology entrepreneurs and founder of Techfugees. The insights they gave us in their conversations and story telling fell into three main take-aways:

View full report here. 

Business as a force for good – are we at a tipping point?

Business as a force for good – are we at a tipping point?

On 19 August, the Business Roundtable, a group of leading CEOs of the largest corporations in the USA, agreed a new purpose beyond creating value for shareholders. The ‘Statement on the purpose of a corporation’ was signed by almost 200 members, including Jeff Bezos (Amazon) and Tim Cook (Apple). This move signals a significant shift away from the short term thinking fuelled by quarterly reporting in the capital markets. It enables CEOs to balance the interests of all stakeholders with those of shareholders. This means that employees, suppliers, the wider community, the environment and society at large can be factored into board-level decision-making. What’s interesting is that among all of the brands tuned into consumer pressure, the Round Table is currently led by Jamie Dimon, CEO of the financial institution, JPMorgan Chase.

The founders of B Lab penned a response in FastCompany inviting the Roundtable CEOs to become B Corps, pointing out that the movement they founded a decade ago offers CEOs a tried, trusted and practical route to achieving these goals, aligned with the SDGs. In order to be certified as a B Corp, organisations complete the B Impact Assessment (BIA). This free online tool is available to view at www.bimpactassessment.net. It helps build more balanced businesses by asking questions about 5 key areas of operation: Governance, workers, supply chain, community, and the environment, moving beyond certifying products, to certifying the ethics and actions of entire organisations.

These events are playing out against a dramatic backdrop. From 20 -27 September businesses are being encouraged to down tools and take to the streets to protest for the accelerated end of fossil fuels in a Global Climate Strike. The web site features young activist, Greta Thunberg with the line ‘If not you, who, If not now, when?’

Visit the Extinction Rebellion web site and you are greeted with ‘International Rebellion begins Monday 7 October’ In the year since Greta Thunberg stopped going to school to protest against the lack of Government action on the Climate Emergency, different groups have mobilised 1.6 million students across the world to strike for the same cause. #FridaysForFutures has become a globally active movement.

The actions of the Business Roundtable, B Lab’s response, the press coverage it has generated and the many events that are planned (eg. B Inspired in London in October) plus all of the communication about the Global Climate Strike are still just a handful of initiatives among so many that are underway around the world. It really does feel as though we are set for a new order of business. But what does that mean for corporate reputation?

The comments on the Business Roundtable statement and the resulting press coverage have focused on the need for deeds not only words. Anyone who works in corporate communications will understand that for a company and its CEO, signing up to something as significant as the end of shareholder value creation primacy is, in fact, a big deal. Companies know that their stakeholders are listening and will hold them to account. It feels wrong to characterize this move in terms of winners and losers because the stakes are high for everyone. But there is nevertheless a sense of expectation in the air that it is time for companies who want to be out in front to do more than advocate for change.  It’s time for businesses to take action and be the change that the world needs.

INFLUENTIAL VOICES IN UK WASTE MANAGEMENT 2019

INFLUENTIAL VOICES IN UK WASTE MANAGEMENT 2019

With the ‘Attenborough effect’ propelling waste management companies into the public spotlight, it’s never been such a critical time for these companies to shape the direction of policy and commercial discussions.

Gong Communications recently highlighted 12 of our favourite waste management organisations in the UK based on their approaches to communications between 2018 and 2019. Our ‘Influential Voices in Waste Management 2019’ paper is a concise, 7-page analysis of which companies are excelling in their proactive engagement. Taking an outside perspective, focus areas include companies’ commentary on news and key issues, thought-leadership initiatives as well as their on-and-offline presence.

Our checklist also provides some pointers on how companies can turn the growing pressure to demonstrate innovation and adaptation into an opportunity to showcase best practice, build reputational resilience and stimulate supply chain collaboration.