Category Archives: News

Gong tapped for Danone and B Lab Employee Engagement brief

September 3, 2021 rachel_eaton Leave a comment

The first free eLearning tool for the B Corporation (B Corp) community has officially launched on the B Corp Way.

This resource can be used by companies which are either already certified as B Corps or are in the process of becoming one. Certified B Corps are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. 

The eLearning tool began life as a bespoke course for Danone, one of the largest multinational corporations to commit to B Corp certification. Created by Gong Communications, in collaboration with Danone and B Lab, it can now be purpose built for any B Corp to build awareness and understanding among employees.

For Danone, the tool has proved critical in making sure its 100,000 employees understand the company’s B Corp ambition and get behind it, whatever role they might play in the business.

Danone has been partnering with B Lab – the non-profit organisation accrediting B Corp certification – since 2015 to help define a B Corp process suitable for publicly listed multinationals.

Alexandra Heaven, Global B Corp Manager at Danone, who led the project, outlines the aim of the programme: “The B Corp movement is about using business as a force for good. It informs choices we make every day at a corporate and an individual level. We are helping 100,000 people at Danone, who are either already in a certified subsidiary, or on the way to certification, to understand how and why the movement is relevant to them. Gong helped us to develop a really comprehensive internal engagement tool – an e-learning programme – that allowed us to educate all our employees on our B Corp mission, regardless of position or how far through their B Corp journey the company is. Gong also helped us to create an internal comms toolkit to support our subsidiaries in promoting the programme to their employees. Since launching six months ago, we have had over 1,500 employees voluntarily complete the course. This course has proved invaluable in getting employees on board and committed to the B Corp movement.”

Katie Hill, B Lab Europe CEO, added: “We first selected Gong for this brief because everyone there was excited by the challenge of building accessible and entertaining content. This product will work consistently for people from different companies, cultures and languages who may not have been in the front line of certification, but who are crucial to our ability to bring about real lasting impact. Having gone through the certification process themselves, Gong can relate to the opportunity for companies large and small to embed the B Corp movement into company culture. We are delighted with the results and are sure it will be an invaluable tool for existing and aspiring B Corp employees.”

The initial four ‘core’ modules are designed to be accessible to all organisations, regardless of size and business model, and are currently available in English, French, Spanish (EU) and Spanish (LatAM).

Module 1: B Introduced – What is the B Corp movement and why is it so relevant now?
Module 2: B Certified – What is involved in B Corp certification?
Module 3: B Inspired – Stories from across the B Corp community
Module 4: B Part of the Movement – How you can be an active member of the B Corp movement and what resources are available to you?

The additional two bespoke modules can be tailored by Gong to reflect any company’s needs and ambitions.

Module 5: B Corp for [Company name] – How your company vision and values align with your B Corp mission
Module 6: B Corp at [Company name] – How your employees can actively engage in B Corp activities in their day-to-day roles

Hannah Hughes, project lead at Gong, which is a B Corp itself, said: “There is a great sense of pride and purpose that comes from working for a B Corp. We are trying to capture and convey that in this project, over and above the clear vision that already shapes B Lab and Danone’s reputation so positively. We are thrilled to have been trusted with such an important task and are looking forward to working with B Corps and future B Corps to further the movement.”

For further information about the e-learning course, please visit: https://gongcommunications.com/about/b-corp-elearning-platform/

News

Zambia Forward

August 25, 2021 rachel_eaton Leave a comment

By Vinesh Parmar, in Lusaka

Amongst the economic malaise of the last few years, it seemed as though the Zambian flag had been flying at half-mast. In contrast, the fish eagle soared high above a crowded Hero’s Stadium in the capital Lusaka as newly elected president Hakainde Hichilema was sworn in.

Attendees at the presidential inauguration had packed wings of the venue by 7am. Seems like Zambians can be on time, especially for moments of this magnitude. Again demonstrated ahead of the general election, some voters turned up at polling stations five hours before they opened.

It was those early signs that had the nation feeling that we were on the cusp of change. Voter turnout was at historic highs, as Zambians turned up with camping chairs in anticipation of long queues. The will of the people would be delivered at the ballot box, a triumph and protection of a democracy the country was once renowned for.

As the result was confirmed in the early hours of Monday 16^th August, the nation would prepare for its third peaceful transition of political power. The masses took to the streets, dancing in jubilation as the sun began to rise on a new dawn. The markets seemed to feel the same, with the local currency, the kwacha, gaining almost instinctively against the dollar.

Reaction of the wider regional and international community was equally upbeat. Together we reveled in the history of the country’s largest election victory, by votes. A victory for all Africa as one of the continent’s beacons of democracy again placed their faith in, and were rewarded by, the electoral process.

Through social media, where the election was arguably decided, messages of positivity poured in from all corners of this very young continent. The youth of Africa took note of how decisive their vote could be. This served in many ways as confirmation that Zambia will rebuild itself for generations of tomorrow, while hopefully inspiring others around us to do the same.

When President Hichilema addressed the nation, once confirmed as the president-elect, what stood out was his projection of values. Ahead of the 2016 general election, I had the privilege of being invited to Mr Hichilema’s residence to interview him for my university dissertation. Against a backdrop of opulence, a result of his business success, was a most humble man.

Welcoming, respectful, and gracious, he valued our time and played his role as host very well, even shifting the patio furniture we were sat on into the shade, away from the scorching mid-summer sun.

President Hichilema’s appointment is a significant reminder of the importance of people power and a landmark moment for Zambian and African democracy.

Zambia forward.

News

ESG: MINIMAL RISK, MAXIMUM REWARD?

August 11, 2021 rachel_eaton Leave a comment

Environmental, Social and Governance (ESG)-led investments have been thrust into the limelight over the last year. ESG-focused funds and impact investments delivered strong yields and gained additional investors, despite a broader pandemic-induced sell off. Conscious capitalism has shifted the focus for investment away from shareholders to the wider stakeholder community, reshaping the investment agenda towards one of sustainability and long-term gain.

Is ESG enough?

Progressive policy is fuelling momentum for this trend, encouraging the private sector to Build Back Better and helping set legal precedents. With the race to achieve carbon neutrality at the top of many business agendas, leaders now have a better understanding of the scale of the challenge ahead. More businesses are now stepping up and addressing pressing issues like climate change, but is ESG enough to deliver the changes necessary?

By 2025, a predicted third of global assets under management will have an ESG-led mandate. Should the forecast USD 53 trillion of institutional capital be allocated with ESG considerations, this will represent more than a doubling of such investment in the decade from 2016. Yet based on current investment and global indicators, social inequality is still on the rise – especially in developing markets – while the effects of climate change are worsening.

Throwing more money at these problems isn’t enough on its own – there has to be a more considered approach. Standardising ESG measurements, for example, means capital can be deployed more effectively and efficiently. Innovative financing models, like green and social bonds, are building resilience in emerging markets – often worst hit by the neglect of global capital allocation.

Lessons from Africa

In Africa, every dollar of impact capital has a more profound effect than in the developed world. Access to social goods is limited. Over half of the continent does not have a reliable electricity connection, while around only a fifth of people use the internet and secondary school enrolment is a mere 43 per cent. This lays bare the level of development required, especially at a time when equality between the developed and developing world grows wider as a consequence of Covid-19.

The continent is ahead of the curve when it comes to ESG and impact investing, being rooted in development finance. With adequate funding, it is well positioned to allocate capital to close the divide. Gong client, Old Mutual Alternative Investments (OMAI), is one of the continent’s leaders in this regard. Its investments are guided by the UN’s SDGs and assessed according to 90 separate impact measurements. As such, they are improving access to affordable education and housing, while also addressing gender and racial inequality.

OMAI’s approach acknowledges the nuances of the investment environment, while shaping how best to generate social impact returns as well as above-market financial performance. This is evident in the infrastructure arm of OMAI’s business – African Infrastructure Investment Managers (AIIM). The resilience of its portfolio, including renewable energy, has been proven through the Covid-19 pandemic.

Renewable energy plants stood strong and digital infrastructure remained robust as demand for their services increased. According to the UNDP, for every dollar spent on resilience-building infrastructure, like renewable energy, the economic return is fourfold. So where the conversation of Building Back Better in Europe and America is centred on climate change, in Africa it is equally about development.

The developed world’s perspective

Across the world, the coronavirus pandemic has realigned investing priorities and funds are allocating a larger proportion of their portfolios to generating impact. Over a fifth of retail investors in the UK plan to dedicate capital to impact generation. That proportion is even larger among people under 35, as they are more willing to trade financial returns for social ones. 

Meanwhile, we have witnessed the formation of multiple financial alliances across the institutional investment space over the last five years, driven by the same goal: to achieve carbon neutrality. Our infographic demonstrates how this movement – which most recently has been given additional fuel by the UN-backed Race to Zero campaign – has gained momentum over time.

In the UK, we continue to see the trend for institutional investment being deployed responsibly among pension funds. The Make My Money Matter campaign, which asks pension funds to halve the emissions of portfolios by 2030, has united over 50 employers, including Gong, in tackling the climate crisis.

ESG really is starting to make a difference. Growing awareness, a generational shift and mounting investor pressure combined with more systematic carbon reporting is accelerating the move to improved global sustainability. As we move away from greenwashing and ESG as window-dressing, the demonstrable benefits of a concerted commitment to sustainability are reasons for optimism.

News

Top four challenges when running a virtual event – and how to solve them

July 22, 2021 rachel_eaton Leave a comment

Whether it’s a product launch, media briefing or industry-wide festival, devising and executing a memorable event is often a key element of an effective communications campaign.

But events can be fraught occasions, with unforeseen circumstances around every corner. Comms professionals need to be able to think on their feet and adapt quickly to a changing environment. When Covid-19 hit, with its successive lockdowns and restrictions on gatherings, event organisers faced a new test altogether.

This was certainly the case for Lloyd’s of London’s flagship insurance diversity and inclusion festival, Dive In. A Gong client since its inception in 2015, the event has grown from being hosted in just one country with 1,762 attendees to 32 countries and 10,296 participants in 2019.

Having gone from strength to strength, Dive In organisers were determined that Covid-19 would not spell the end of the festival’s success. The event was moved over to a virtual platform in 2020, resulting in its greatest success to date – running across six continents with over 140 events in 35 countries, hosting 30,153 participants. It taught us a few things about delivering virtual events. Here are some answers to the most common four challenges.

Challenge 1: How do I engage my audience at a virtual event or on a virtual platform?

Speakers or moderators are accustomed to the immediate feedback provided by the audience – notably from body language. Without that luxury on a virtual platform, here are some ways to trigger engagement:

Use virtual tools, such as asking for questions, comments, and polls that are linked to a graphic that displays on the screen
Engage audiences and promote active discussions by using digital whiteboards
Supercharge events with rivalry by carefully curating your speakers – for example, if an event is focused on a specific topic, invite those from competing industries to provide a more charged debate.

Challenge 2: How do I make sure people will attend my virtual event or meeting?

This is the fear of every event organiser – after all the hard work setting up the logistics, and inviting attendees, will the registrants actually turn up? Our top tips:

Make sure that once they have signed up to your virtual event, attendees are invited to instantly place it in their diary by clicking through a calendar link.
Send a reminder email before the event and as it begins – and a link to watch it after the event, to ensure maximum views.
Link your event to topical days or weeks of the year to keep them at the front of registrants’ minds. If you are running an international event, think about local awareness days that might be applicable too. Use social media assets to boost visibility of the link between the awareness day and your event.

Challenge 3: What is the best format for a virtual event?

There is always a place for a panel discussion with a well-curated set of guests and a good moderator (like a top journalist). However, if any format is overdone, attendees can be easily disengaged, especially if the panel format does not attract high-profile speakers. Consider the following:

A short video with a knowledgeable speaker talking over and/or after the images are shown.
A TED-style speech, filmed with distance between the speaker and the virtual audience.
Take to social media and consider an Instagram Live event to keep things more personal and intimate.

Challenge 4: How do I make my virtual event memorable?

Making a virtual event memorable is the holy grail for all event organisers. Here are our top tips:

Embrace Fun
- Even if you are running a B2B event, it is still important to create a sense of fun to boost attendance and visibility. Can you create a visually engaging video? Take time to consider your opening speaker or moderator – are they suitably interesting?

Harness Cultural Assets
- Broaden the scope of your event by taking it into the real world too. Adding in cultural assets can open up an event to audiences outside of your initial key target area and attract a broader visibility. For example, consider a cultural interlude during virtual events by hiring notable or local artists to perform spoken word, or commission a topical poem around your event core themes.
- Offer pre-event giveaways with a reminder of the timings of your event to keep it front of mind.

Remember – you need to monitor and report on attendee numbers and engagement at all of your events to understand the impact they have had.

A checklist for planning a virtual event

News

Carbon briefing 101

July 1, 2021 rachel_eaton Leave a comment

As a sustainability-focused business, we are often reminded that ours is an industry heavily laden with acronyms and terminology.

With now just four months to go until the start of COP26, we have created an introductory guide to all things carbon, including a glossary of terms, a brief history to COP26, an introduction to some of the major players, interesting climate change facts, and some small challenges that we can all take on in the fight against climate change.

News

Gong appointed to promote SEED’s eco-inclusive start-up awards

June 28, 2021 rachel_eaton Leave a comment

Gong has been appointed on a project basis to provide local and international PR and communications support for SEED’s biennial awards, The SEED Awards for Entrepreneurship in Sustainable Development.

Designed to identify the most innovative, locally-led, eco-inclusive, start-up enterprises in developing and emerging economies, the SEED Awards honour and help scale enterprises in Zambia, Malawi, Botswana, Indonesia, India, Ghana, Uganda, South Africa and Thailand.

As part of the project, Gong will promote the Awards winners, working with SEED and its partners to highlight the winning projects and the positive social, economic and ecological impact they have on their local communities.

SEED was founded at the 2002 World Summit on Sustainable Development in Johannesburg by UNEP, UNDP and IUCN as a global partnership for action on sustainable development and the green economy. To learn more, please visit: www.seed.uno.

News

Navigating Financial Net Zero Alliances

June 22, 2021 rachel_eaton Leave a comment

Building a global zero emissions economy to cut back greenhouse gas emissions is going to mean upending how countless businesses operate and cost trillions of dollars – a daunting task. Fortunately, financial firms are clearly taking the matter seriously, banding together into alliances to better address the problem. Financial net zero alliances hit the headlines again in April this year as former Bank of England governor Mark Carney – now the UK Finance Advisor for COP26 and the UN Special Envoy for Climate Action and Finance – launched the Glasgow Financial Alliance for Net Zero (or GFANZ).

Corralling the mighty weight of over 160 firms, GFANZ is doing essential work in the race towards carbon neutrality. Yet it is not alone – delve deeper into its connections and we learn that it was co-founded by the Net Zero Banking Alliance (NZBA). This in turn joins three further initiatives – and as we looked further, we became embroiled in an intertwined web of alliances.

Although initially appearing to be a Sisyphean task, navigating the web of financial net zero alliances gives a very real sense of the scale of the movement – how many financial companies have set net zero targets, for example. It also increasingly makes the Race to Zero look like an achievable goal.

Below is our timeline infographic of the evolution of Financial Net Zero Alliances. Please feel free to share it (tagging @GongComms) – we welcome collaboration and input to improve our work. We are aware this is an ever-growing universe; if you have additional financial alliances that you think ought to be represented in the network, please feel free to email us on NetZero@gongcommunications.com.

What does it mean to be a Net Zero company?

In short, being a Net Zero company means meeting the goal of net zero carbon emissions – or becoming carbon neutral – by 2050, in order to limit the global temperature increase to 1.5 degrees Celsius (in line with the Paris Agreement). While there is no standardised definition or criteria for use, society is becoming increasingly wary of greenwashing. All of the financial alliances for net zero listed in this article require their signatories to be transparent about their goals and to set science-based targets. The Collective Commitment to Climate Action (CCCA) has published a set of guidelines for climate targets setting for banks that underpin the NZBA (and can be downloaded here).

Is there an overview of all of the financial net zero alliances?

We couldn’t find one, which formed the basis of our own research. By way of overview: beyond GFANZ, the Net Zero Banking Alliance (NZBA) is a collection of 43 of the world’s biggest banks (including Bank of America, BNP Paribas, Barclays, HSBC, Santander and UBS) – which in turn joins three existing initiatives, namely the Net-Zero Asset Owner Alliance (AOA), the Net Zero Asset Managers Initiative and the Paris Aligned Investor Initiative. It incorporates the insurance industry (with the soon-to-be-launched Net Zero Insurance Alliance (NZIA), the internationally-led Asia Investor Group on Climate Change (AIGCC) and the Investor Group on Climate Change (Australia and New Zealand). In turn, both of these are part of Climate Action 100+, an investor-led initiative to ensure the world’s largest corporate greenhouse gas emitters take necessary action on climate change.

One of the original financial net zero alliances, Bankers for Net Zero is run in partnership with Volans, which has recently published a must-read white paper on aligning finance to a net zero economy.

How many financial companies have set net zero targets?

The good news is that the number of financial companies that have set new zero targets is increasing almost too quickly to assign a meaningful number. In September 2020, the United Nations Framework Convention on Climate Change (UNFCCC) reported that the number of net-zero commitments from local governments and businesses had more or less doubled in less than a year, mainly from members of the UN Race to Zero campaign.

Our research into the financial alliances for net zero indicates nearly a thousand large financial institutions are now part of one or more alliance, with thousands more signatories to the UN’s Principles for Responsible Investment.

News

Gong launches a Refugee Press Office

June 16, 2021 rachel_eaton Leave a comment

GONG LAUNCHES A REFUGEE PRESS OFFICE TO EXTEND REACH OF AGENCY PRO BONO RESOURCES TO A GREATER NUMBER OF SMALL CHARITIES

Gong Communications today announces the launch of its Refugee Press Office, building on its existing corporate social responsibility (CSR) initiatives and B Corp commitments.

Gong’s refugee press office will act as a pro bono PR and communications resource for refugee charities without professional communications support, helping them to communicate their stories effectively, amplifying their voices and reaching changemakers and campaigners via introductions to key journalists. Gong will provide expert media relations support for up to 10 charities per year through this initiative.

Project lead at Gong, Hannah Hughes said, “As part of our B Corp community effort, Gong donates 160 hours of PR and comms support. In previous years we’ve successfully worked with organisations such as Refugee Support, the African Entrepreneur Collective, and Uganda Conservation Foundation, securing coverage in influential international titles such as The Economist. This year, when we sat down as a team to choose which one charity we wanted to support, the issue of refugees and displaced people felt the most urgent. It proved too difficult to choose just one and so the idea of running a press office service that focuses on refugee issues was born.”

Refugee charities interested in learning more about Gong’s press office service can view the webpage here: https://gongcommunications.com/refugee-press-office/ read more in the flyer here and contact us for an initial conversation.

News

Where are the changemakers?

June 7, 2021 rachel_eaton Leave a comment

Crises – like the current Covid-19 pandemic – take a significant social and economic toll, yet they contain the dynamics for disruption from which new business models emerge. In a June 2020 survey by McKinsey, more than 90 per cent of executives said they expect the fallout from COVID-19 to fundamentally change the way they do business over the next five years.

But where are these game changers, the companies challenging convention with the ability to open up new avenues of social, economic and financial growth? Here are three of our favourite examples of companies which are challenging convention and transforming industries right now.

Dive In Festival – adapting to a virtual platform to broaden reach of D&I issues

Despite a visible year-on-year growth for the insurance industry’s festival on diversity and inclusion – which Gong has worked to deliver since inception in 2015 – the Dive In Festival team’s swift response to physical events disappearing during the pandemic resulted in record-breaking attendance in 2020. By taking the event online, and running it virtually, Dive In recorded 30,153 attendees (three times that of the previous year), at 144 events globally, in 33 countries. The event has already proved to be award-winning, at the 2021 Africa SABRE awards, and the format will be replicated for the event in September 2021, when it will once again inspire discussion around important discussions such as racial equality and gender diversity in the workplace.

Visionable – changing how we access healthcare

Visionable is the first video collaboration platform designed especially for healthcare teams’ specialist clinical needs. It’s reimagining health and social care as we become more and more digitally connected. This article in the Financial Times outlines its success in improving results for stroke victims by allowing treatment by consultants via video link before they reach hospital. Even more recent though, is its Visionable Connect video calling app, allowing Covid patients to remain in contact with loved ones whilst in lockdown and professionals to support patients without having to visit their bedside, while PPE was in short supply. You can read the case study on this here.

DPO – encouraging financial inclusion via ecommerce in Africa

DPO Group is a home-grown Kenyan technology champion headquartered in Nairobi. Established 14 years ago, it has built and scaled electronic payment solutions that are now used by 50,000 merchants across Africa. It has a history of successful innovation – notably (according to this Forbes article on the company) because of the way it “respects the cultural differences that exist across Africa markets and builds products and local teams suited to each market”. DPO responded to an accelerated structural shift away from cash to online payments during the early stages of the Covid-19 outbreak by offering many of its small firm customers the opportunity to process electronic payments in order to expand. One example is Artcaffe – a coffee and bakery chain with no previous online presence – which was able to become a much larger food ordering marketplace, using a DPO-powered website. Artcaffe now sells products on behalf of its suppliers and supports the livelihoods of many offline businesses during the crisis.

News

EU Green Week 2021

June 4, 2021 rachel_eaton Leave a comment

“It is painfully clear that human activity has negative impacts on other forms of life. Pollution is threatening the survival of more than one million plant and animal species, on land and at sea. It is one of the five leading causes of biodiversity loss. We cannot be negligent any longer. Thus, we are determined to tackle this challenge through our European Green Deal,” were President of the European Commission Ursula von der Leyen’s opening remarks at EU Green Week 2021.

Dedicated to championing a ‘zero pollution ambition,’ EU Green Week took place from the 1st to 4th June to engage stakeholders and interested citizens on how we can all work together to make the ambition for a zero pollution and toxic-free environment a reality.

Highlights included a seminar from the European Environment Bureau exploring the hidden social and environmental costs as well as inherent limitations of Europe’s ongoing energy transition; a short documentary film ‘Trapped by Plastic’ by Mandy Barker on the unpalatable truths about marine plastic pollution which sparked a fierce discussion on challenging complacency, reconciling contradictions, and accelerating the pace of positive change. Alongside this was a co-hosted panel discussion with the European Policy Centre and Apple Europe on the role of partnerships and innovation in creating a healthier future for our planet.

To conclude the week, we wanted to spotlight just a handful of companies who are driving sustainably conscious, greener industries.

Quotes from clients about zero pollution ambition