Category Archives: News

INTERNATIONAL EXECUTIVE SEARCH FIRM GRANGER REIS SELECTS GONG

 

We were thrilled to be appointed by Granger Reis for two reasons: Human capital is a big theme for us at Gong and international boutique, Granger Reis has a global perspective on sectors that we operate in: Infrastructure, Real Estate, Construction and Mining being the main focus areas where we have track record.

The Granger Reis team have challenged us to capture and communicate the key insights and issues that drive their business to reflect their deep expertise. From diversity and inclusion to courageous leadership in times of exponential change, the issues couldn’t be more familiar or more prescient.

grangerreis.com

GONG WINS VOLANS COMMUNICATIONS BREIF

 

2020 got off to an inspiring start with an event from our new client, Volans, whose ‘Tomorrow’s Capitalism: The Inquiry’ on 10th January saw initial insights of 18 months’ research shared with an invited audience of business leaders, regulators and industry associations to explore what it means to step up as leaders in the 2020s: a period of exponential change. The inquiry launched in 2018 with John Elkington’s recall of the Triple Bottom Line. The rationale being that business and ‘sustainability’ as usual is no longer fit for purpose.

Hosted at Aviva’s conference suits in the City of London, the audience heard from Inquiry partners including The Body Shop, SEPA, Covestro, Unilever and Aviva as well as leading experts in related sectors such as supply chain and the future of food.

Volans identified three defining elements of the emerging corporate leadership agenda to help businesses become catalysts for systems change:

1: Collaborate to build ‘3R’ businesses: Businesses should be adopting the 3Rs framework: “Responsibility”, “Resilience” and “Regeneration”. These are the characteristics required to thrive in a challenging, complex commercial environment and they require significant innovation and self-disruption.

2: Change the conversation between business and finance: This is about much more than ESG scores and sustainability reporting: the task is to create deeper partnerships between corporations and investors to co-evolve a whole new approach to investment and finance that emphasises outcomes and ‘directionality’, not just growth.

3: Become a Political Activist: There is no apolitical path to a sustainable economy. Progressive corporate leaders are being called on to step forward and engage in the tricky business of influencing policy and public opinion.

Read more about Volans’ work and the Tomorrow’s Capitalism Inquiry here.

CIRCLE GAS APPOINTS GONG TO SUPPORT ON ACQUISITION ANNOUNCEMENT

 

In January, we were called on to support Circle Gas, a start-up that is revolutionising energy access for clean cooking in Africa. Circle Gas was announcing the acquisition of proprietary technology from Tanzania’s KopaGas in a transaction worth USD 25 million. The deal was the largest pure private equity investment in the clean cooking technology sector to date.

In parallel, Alok Sharma, the UK Secretary of State for Business, Energy and Industrial Strategy was in Nairobi for an event focused on investing in tech innovation and since DfID was an early supporter, Circle Gas was naturally in the media spotlight.

Circle Gas is helping to address multiple SDGs at the same times as it provides a reliable and low-cost supply of LPG fuel for clean cooking to low-income households by using innovative smart metering and advanced distribution logistics. LPG displaces the use of harmful and dirty charcoal and kerosene in the home. This reduces respiratory problems for women and children while reducing the felling of trees that would otherwise be used for firewood or to make charcoal. About 900 million people, or 70% of the population of sub Saharan Africa have not yet transitioned to clean and modern cooking fuels.

Read more about it in this Reuters feature

circlegas.co.uk

Event report: Impact investing: Ethical to the core?

EVENT REPORT: IMPACT INVESTING: ETHICAL TO THE CORE?

Sometimes it takes a mutual friend to help make a great match. As members of UKSIF and as a B Corp, we spotted the potential in getting them in a room together to talk about the challenges in the growth of sustainable investing.

A huge thank you to Billy Nauman at FT Moral Money for chairing the event and to EQ Investors for hosting in their fab offices. View the event report here.

B INSPIRED EVENT REPORT – PART ONE

The Bridge theatre on London’s Southbank played host to a 600-strong audience for B Lab UK’s first B Inspired event on Thursday 10th October. Global circumnavigator, Fergal o’Nuillian, a geography teacher and explorer, opened the event with the poignant image of the earth rising in space.  He told a story about one of his students who against the odds, passed his geography GCSE. He set the tone for the event by reflecting that like the advice to his teacher from this young man, we must all learn to practise hope on a daily basis.

Fergal didn’t come alone. Students from City Heights Academy gave voice to his assertion that it is hard to be young at the moment. At his invitation, the audience leaned in and listened closely to a young woman in her school uniform – KatiAnn Barris Rocha whose spoken word poetry blistered eloquently against the expectations society places on her generation. The audience got to its feet in appreciation of her performance.

The first panel – Challenging Business as Usual was made up of Oxford University Professor and expert on corporate purpose, Colin Mayer; Alexandra Mousavizadeh, of Tortoise Media, Sophi Tranchell, the founder of Divine Chocolate and Chair, James Perry, Cook co-founder and man who brought the B Corp movement to the UK.

Colin laid out the historical context for our current situation: Fifty years of Milton Friedman economic theory and the primacy of shareholder value creation as the legal requirement and core purpose of business. He contended that the capitalist system is not fit for our current needs and must change to generate profits only for the companies whose solutions are benefitting people and planet. He used the example of Danish pharma company Novonordisk, explain how they switched their purpose from manufacturing insulin to eliminating diabetes.

Alexandra explained the robust methodology by which her new Responsibility 100 index has been compiled. She cited 5000 data points, 52 indicators, 27 of which are directly relevant for corporations mapping progress through an SDG prism. The Index is a window into corporate rhetoric versus reality, making it easy to see who has signed up to the UN global compact for example, and then analysing any resulting actions in what she called a ‘talk versus walk’ score. She defended the Index format because it ‘creates a race to the top’  and highlights gaps in data and performance. Perhaps the most sobering observation is that it should not be hard to find evidence of corporate contribution to SDGs but it is.

Sophi Tranchell’s contribution expanded on a core theme from Colin’s observations – ownership. She reflected on 20 years of Divine Chocolate – back then a model that drew a lot of scepticism that having cocoa farmers the biggest shareholders (44%) could ever work. That ownership has been key in diversification and mitigation for climate change because the farmers are closest to the issues and empowered to make the necessary changes. Sophi spoke up for the need for patient capital, long term investors and engaged consumers. Divine certified as a B Corp in 2016.

James Perry summarised that ‘business has the wrong operating system’, reflecting on how we think about performance reporting. Tomorrow’s economic rule book needs new rules of the game. We need a legal system that recognises the role of owners (shareholders) as trustees. Change comes quickest when companies are required to report. Regulatory requirements such as publishing pay differentials or ensuring the living wage is paid all through the supply chain would be helpful.

Event report: Refugees: Changing the Conversation to Untapped Talent and Greater Inclusion

 

On 16 October we heard from three speakers with very different routes into the world of refugees:

Paul Hutchings, Co-Founder of Refugee Support, a former market research agency boss who gave it all up to focus full time on running a charity providing aid with dignity; Dina Nayeri, author and a child refugee at the age of eight, and Mike Butcher, editor at large of Techcrunch, chronicler of technology entrepreneurs and founder of Techfugees. The insights they gave us in their conversations and story telling fell into three main take-aways:

View full report here. 

Event report: Diversity & Inclusion for asset managers

 

D&I for fund managers was our 6th event focused on the link between reputation and culture. This time we focused on the asset management community and private equity in particular with a panel representing the views of investors and advisors who believe that the time has come for firms to focus on their own D&I, not only that of their portfolio companies.

From a reputation perspective we believe it is important for firms to communicate to stakeholders that they are acting on D&I, even if they are currently far from perfect. Better to convey the message that your firm is an engaged improver than a head-in-the-sand denier. As the FRC articulated in its report on the state of FTSE reporting, ‘At one end, a sophisticated understanding of diversity as the best utilisation of talent and a significant strategic issue is evident. At the other end, a lack of engagement, leading to a minimalistic, ‘tick-box’ approach.’ From our perspective, there are plenty of ways to get the message out there as well as to engage on D&I issues internally.

The purpose backlash and why it’s important

 

Check out social media, flick on the radio or read a business publication and you will find new evidence every day that the global apocalypse is coming, whether it’s the disappearance of insects, or the melting of the glaciers. It’s basically all terrifying.

Companies that can articulate what they are doing to help mitigate the long list of threats to our very existence: climate change, plastic and food waste, poverty, etc. are quietening their activist shareholders and cheering us all up in the process.

As part of this effort to line up on the side of the hopeful, many more businesses are finding and communicating their ‘corporate purpose’ which seems to be motivated by 3 main objectives:

  • Build brand loyalty among customers
  • Attract and retain talent – particularly ‘millennials’
  • And post ‘that’ BlackRock letter from Larry Fink; keep activist investors happy

But it’s not always easy to summon up a ‘purpose’ that people are going to buy into if you haven’t ever got beyond ‘market share’ or some other financial measure. Let’s face it, most businesses in this tricky global economy (and in the Brexit plagued UK) deserve a parade for simply staying afloat.

This would not be so bad except for the fact that there is a cohort of entrepreneurs globally founding companies that have purpose baked into their core business models. Everyone has their favourite examples, some of mine are TOMS (a pair of shoes donated for every pair purchased),  ToastAle (beer made from bread waste), InspiraFarms (off-grid cold chain) and Global Parametrics (insurance inclusion for poor rural farmers) –  I could go on to list many amazing companies innovating in areas such as renewable energy, sustainable food sources, sustainable farming, I’m sure you get the picture.

The issue here is that anyone who cares about the plight of the planet and our species survival (not to put too fine a point on it), naturally wants to spend their days working for an organisation that is part of the solution, not adding to the problem.

So there really is an ungainly tussle going on for the brightest and most engaged new workers.  Alongside this pressure is the knowledge that customers, business or consumer, also naturally want to reward ‘good’ companies with their patronage. And if that wasn’t enough, the largest asset owners are choosing investment managers based on their ESG credentials – basically how well they pay attention to Environmental, Social and Governance impacts.

Movements like B Corp are approaching a tipping point with a globally understood process for identifying ‘good’ companies through a detailed certification system. Now that some of the biggest (and coolest) companies are on board (Danone, Natura, Patagonia etc.), the sceptics are coming around. Or are they?

Anand Giridharadas, author of the book, Winners Take All  sets out a useful challenge to the notion of corporate do-gooding that also helps separate the different ways companies approach the issue.

His thinking is that corporate philanthropy and purpose are often more about the optics than any real systemic change to the way companies have always behaved to their various stakeholders. His pushback is that rather than ‘purpose’ as an afterthought, (supporting youth initiatives for example), if companies paid their lowest paid workers more, or eschewed zero hours contracts, families would be better placed to look after their dependents without corporate philanthropy.

His is not a lone voice. At the World Economic Forum in January, Dutch Historian, Rutger Bregman departed from the expected script on a TIME panel, noting how people in Davos talked about sustainability but flew there in 150 private jets and raised issues on participation, justice, equality and transparency, but “nobody raises the issue of tax avoidance and the rich not paying their share.”

Speaking truth to power is an essential part of advising on corporate purpose. It’s not OK to exploit one stakeholder group, like squeezing suppliers for 90-day payment terms, and then making a big song and dance about a campaign to support entrepreneurs. That amounts to robbing from Peter to make a very public self-serving gesture to Paul. It’s also going to end in tears because the very people that companies are seeking to impress (the bright young things and loyal customers) will pretty quickly catch a whiff of this reputational disconnect and opt out.

The corporate conscience realm of CSR (corporate social responsibility) and corporate philanthropy
(giving some of the profits back to good causes) – are gradually yielding to a more holistic practice given a label in financial circles of ESG – a way of measuring the positive impacts that are created by the business.

Perhaps unsurprisingly, when ESG standards translate into financial incentives, more senior executives start to sit up and take notice. In September last year, the FT reported that Danone was the first multi-national corporation to tie its risk rating to its cost of capital. Global ratings agencies (like Moody’s and Standard & Poor’s) are now accepting B Corp certification as due diligence of a high standard of ESG performance, acknowledging that it will lead to a business being genuinely more sustainable in the long term. As a result, the piece noted a €2bn Positive Incentive Loan (PIL) issued by Danone in February 2018 attracted a discount – or put more simply, Danone was rewarded for its B Corp commitments by paying less for its credit.

The last word on purpose has to go to the SDGs – the UN’s Sustainable Development Goals, which have helped create a consistent global framework for action. What’s important about movements like B Corp and the SDGs is that they are galvanising business leaders and entrepreneurs around the stuff that’s really important. In the midst of all these efforts to contribute positively, it is important to look for signs that companies are balanced in their commitments and not jumping on a purpose bandwagon. But a note of caution, choose wisely – we don’t have enough time to sit back and see how this plays out, there’s just too much at stake.

Narda Shirley is Founder & MD of London and Nairobi based Gong Communications and a B Corp Ambassador.

This article was first published by the IPRA https://www.ipra.org/news/itle/itl-312-corporate-purpose-why-the-backlash-is-important/

GONG WINS BRITISH COUNCIL CULTURAL HERITAGE BRIEF IN KENYA

GONG WINS BRITISH COUNCIL CULTURAL HERITAGE BRIEF IN KENYA

Gong Communications Kenya selected from 13 agencies to deliver communications for two-year British Council pilot programme

London, January 8th 2019: Gong Communications, a multi-award winning PR and marketing agency with offices in London and Nairobi, has won the contract to deliver communications support for the British Council’s Cultural Heritage for Inclusive Growth Programme in Kenya. Cultural Heritage for Inclusive Growth is a two-year pilot programme in Columbia, Kenya and Vietnam, which explores the use of cultural heritage for social and economic growth in ways which benefit all levels of society.

The Programme seeks to create an understanding of Cultural Heritage and its contribution to inclusive growth, support inventive Cultural Heritage projects in the country and create new connections between the UK and Kenya’s Cultural Heritage sector. Gong will offer strategic PR support in creating awareness and building an understanding of Cultural Heritage by first exploring how Kenyans value, protect, learn and share culture, and working alongside stakeholders to articulate how Cultural Heritage contributes to tourism, economic growth and job creation with a focus on women and young people. Gong will also be delivering a campaign to drive conversation around Cultural Heritage and how it contributes to inclusive growth, digital asset creation and a digital marketing skills training programme.

Rocca Holly-Nambi, head of Arts, Kenya and East Africa at the British Council commented, “We’re delighted to have Gong on board as one of our partners in delivering our new Cultural Heritage for Inclusive Growth programme in Kenya. This programme directly supports the British Council’s overall mission of increasing trust and mutual understanding between peoples and cultures. We were impressed with the quality of all 13 submissions, but Gong’s proposal really stood out as well considered, creative and practical.”

Nikki Francis-Jones, director at Gong Communications said: ‘‘As a B Corp and a purpose driven agency we are thrilled to be working with the British Council on this brief which focusses on inclusivity, participation and sustainability. The work, kicking off with an insights phase, will be delivered by a combined London/Nairobi team.”